At Chirnjiv Gold, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information:

• Name
• Email address
• Mobile number
• Shipping and billing address
• Payment-related information (processed securely through authorized payment providers; we do not store your complete payment card details)
• Order history
• Any information you provide through contact forms or customer support

We may also collect certain technical information automatically, including:

• IP address
• Browser type
• Device information
• Website usage data through cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and customer support
• Improve our products, services, and website
• Respond to your inquiries
• Send promotional offers and newsletters (only where permitted or with your consent, if required)
• Detect and prevent fraud or unauthorized activity
• Comply with applicable legal obligations

3. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Analyze website traffic
• Enhance your browsing experience

You can manage or disable cookies through your browser settings, although some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, such as:

• Delivery and logistics partners
• Payment service providers
• IT and website service providers
• Government authorities where required by law

These parties are expected to protect your information and use it only for the services they provide.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we work to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Request information about how your data is processed

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Chirnjiv Gold
Email: info@chirnjivgold.com

Note: If your website serves customers in India, this policy should accurately reflect your actual data practices and comply with applicable Indian privacy laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act). Replace the placeholder contact details with your actual business information before publishing.